This Privacy Policy of Divine Saransh (hereinafter referred to as “Divine Saransh”, “we”, “us”, or “our”), shall be applicable to the website of Divine Saransh and its mobile application [https://divinesaransh.com], if any (hereinafter individually or collectively referred to as the “Platform”).
This Privacy Policy is an electronic agreement formed under the Information Technology Act, 2000 and other Applicable Laws for the time being in force in India.
This Privacy Policy (“Policy”) describes the policies and procedures governing the collection, use, processing, storage, retrieval, disclosure, transfer, and protection of your information, including personal information and sensitive personal data or information (“Information” / “Data”), that the Platform may receive through your access to, interaction with, or use of the Platform.
Please read this Policy carefully before using the Platform or submitting any Information. This Policy forms an integral part of, and is to be read together with, the Terms and Conditions applicable to users of the Platform.
1.1 “Applicable Laws” means all laws, statutes, regulations, rules, notifications, guidelines, and governmental orders in force in India, including the Information Technology Act, 2000, the rules made thereunder, the Digital Personal Data Protection Act, 2023 (“DPDP Act”), and any amendments thereto.
1.2 “Customer” / “User” / “You” / “Your” refers to any person who accesses, visits, registers on, or uses the Platform.
1.3 “Divine Saransh” / “We” / “Us” / “Our” refers to the owner and operator of the Platform, carrying on business under the name “Divine Saransh”, and includes its founders, administrators, employees, agents, representatives, and any persons authorized to act on its behalf, as applicable.
1.4 “Services” means the services offered by Divine Saransh through the Platform, including but not limited to executive coaching, group coaching, mentoring, tarot reading, Reiki coaching and healing, manifestation workshops, chakra healing workshops, advanced Hoponopono prayer, EFT, NLP and somatics-based healing, money energy coaching, money Reiki, crystal healing and coaching, and any other allied services.
1.5 “Sensitive Personal Data or Information” shall have the meaning assigned to it under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and may include financial information or any other data classified as sensitive under Applicable Laws.
1.6 “Third Parties” / “Third-Party Service Providers” means payment gateways, technology partners, or any other external entities engaged by Divine Saransh to support its operations or Services.
1.7 “Grievance Officer” means the individual appointed by Divine Saransh in accordance with Applicable Laws to address user grievances, discrepancies, and concerns relating to Information or this Policy.
By accessing or using the Platform or availing the Services, you agree and consent to this Policy, including any amendments made by Divine Saransh at its sole discretion and posted on the Platform from time to time.
Any collection, processing, retrieval, transfer, use, storage, disclosure, and protection of your Information shall be governed by this Policy, the Information Technology Act, 2000, the rules made thereunder, the Digital Personal Data Protection Act, 2023, and other Applicable Laws.
IF YOU DO NOT AGREE WITH THIS POLICY, PLEASE DO NOT USE OR ACCESS THE PLATFORM.
You hereby represent and warrant to Divine Saransh that:
a. The Information provided by you is true, accurate, current, and complete, and you have all necessary rights, consents to provide such Information.
b. The collection, storage, use, and processing of such Information by Divine Saransh does not violate any agreement or Applicable Laws.
c. If you disclose Information relating to any third party, you confirm that you have the authority to do so and to permit us to use such Information in accordance with this Policy.
The Platform may collect the following categories of Information:
• Personal Information: Name, mobile number, email address, age, and any other details voluntarily provided by you.
• Service-Related Information: Details and information shared by you while availing or accessing our Services, whether through the Platform or otherwise.
• Technical and Device Information: IP address, device type, browser type, operating system, location data, and usage analytics.
• Transactional Information: Payment details (processed through third-party payment gateways), invoices, and communication records.
Divine Saransh uses your Information for the following purposes:
• To create and manage your account on the Platform.
• To provide, administer, and improve the Services.
• To schedule sessions, workshops, and communications.
• To process payments and maintain transaction records.
• To respond to your queries, requests, and customer support needs.
• To improve user experience, Platform functionality, and service quality.
• To comply with legal obligations and Applicable Laws.
• To prevent fraud, misuse, or unauthorized access.
By using the Platform, you consent to Divine Saransh sharing your Information with trusted Third-Party Service Providers strictly on a need-to-know basis for the purpose of providing the Services, processing payments, analytics, technical support, and legal compliance.
We may disclose Information to government authorities, regulatory bodies, or courts when required under Applicable Laws or pursuant to valid legal orders.
You are responsible for ensuring that the Information you provide is accurate and up to date.
You may request correction, updating, or deletion of your Information by contacting us at the details provided below.
If you wish to cancel your account or discontinue the use of your Information, you may submit a request to Divine Saransh. Certain Information may be retained as required under Applicable Laws or for legitimate business purposes.
You may request deletion of your personal data by writing to us at santhoshi.saransh191@gmail.com. Upon verification, we shall process such requests in accordance with Applicable Laws. Certain data may be retained for legal, regulatory, or dispute-resolution purposes.
Divine Saransh implements reasonable technical and organizational security measures in accordance with Applicable Laws to protect your Information. While we strive to use industry-standard safeguards, no method of transmission or storage over the internet is completely secure, and absolute security cannot be guaranteed.
You agree not to upload, share, or transmit any content that is unlawful, harmful, misleading, offensive, obscene, defamatory, or otherwise prohibited under Applicable Laws.
The Platform may use cookies and similar technologies to enhance user experience, analyse usage, and improve services. You may control cookies through your browser settings; however, disabling cookies may affect certain functionalities of the Platform.
The Platform is not intended for individuals below 18 years of age. We do not knowingly collect personal data from minors.
Third-party service providers engaged by Divine Saransh operate under their own terms and privacy policies. Divine Saransh shall not be responsible for the actions or omissions of such third parties.
We retain your Information only for as long as necessary to fulfil the purposes outlined in this Policy or as required under Applicable Laws.
If you have any grievance, complaint, questions, concerns, or feedback regarding the processing of your Information, or regarding this Privacy Policy, you may contact us at the email address provided below.
You may also report any discrepancies or concerns regarding your Personal Information to the designated Grievance Officer. The Grievance Officer will acknowledge and address your concerns and will resolve grievances as expeditiously as possible, and in any case within one month from the date of receipt.
Name: Santhoshi Rajesh
Email:santhoshi.saransh191@gmail.com
Divine Saransh reserves the right to update this Privacy Policy from time to time. Any updated version will be posted on the Platform for your review.
We encourage you to revisit this page periodically to stay informed about our privacy practices. Continued use of the Platform after any update will be deemed as your acceptance of the revised Privacy Policy.
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